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Drive Teams Adoption with Your Customers

Add change management to your roster

Your customers look to you to help them build a modern workplace. That means not only making sure they have access to the right solutions to drive these changes, but also to help their organizations adopt and embrace those tools as part of their workflow.

Partners have a huge opportunity right now to step into this strategic advisor role. With Skype for Business retiring soon, there’s no better time to help customers revolutionize teamwork with Microsoft Teams. With Teams, you’ll help SMBs simplify and streamline work with convenient chat, conferencing, and file-sharing solutions. What’s more, you can grow your practice further by adding adoption and change management to your list of services.

In fact, a Forrester Total Economic Impact study found that partners who offered adoption and change management grew their businesses by 10% year-over-year.1

It’s never been easier to start the Teams conversation with your customers. Instead of telling them the benefits of Teams, they can experience it for themselves. Right now, partners can offer customers a free 6-month trial of Microsoft Teams. Customers who haven’t made the leap to Microsoft 365 or currently only have Exchange Online or Office 365 Business will see firsthand what they gain with an integrated system that connects chat, meetings, and Office 365 apps. Plus, the trial provides partners with trial lifecycle reporting that will help you engage with customers during the sales and deployment lifecycle, making it easier for you to drive customer acquisition, uncover upsell opportunities, and promote customer retention.

SYNNEX makes it simple to take advantage of the opportunities for Teams. In addition to the 6-month trial, we offer comprehensive support for resellers starting or expanding their adoption practice. We’ll help you:

  • Lead the conversation with a SMB Teamwork Workshop to qualify new teamwork opportunities with your customers
  • Demo Microsoft Teams to your customers, utilizing the Microsoft Demo platform or Guided Tours
  • Leverage our network of vendor partners to create valuable, unique solutions for your customers

If you’re not ready to dive into the Teams adoption conversation with your customers, that’s okay too. Our vendor partner TeamFusion can help. An expert in change management and technology adoption, TeamFusion provides guidance and on-demand services that help organizations seamlessly onboard new tools and services that facilitate adoption, including personalized portals, peer-to-peer collaboration, training programs, and more. Learn more about TeamFusion’s services.

Want more information about growing your adoption practice with Microsoft Teams? Watch the partner webcast to find out how you can accelerate Teams pilots and deployments.


1Forrester Consulting, “The Partner Opportunity for Creating the Modern Workplace: A Total Economic Impact Partner Opportunity Analysis of Microsoft 365 Enterprise.” A commissioned study, July 2018.

Ready to grow your adoption practice with SYNNEX?

To learn more about offering Microsoft Teams with SYNNEX, licensing options, and creating a thriving collaboration practice, connect with our team.