Why Synnex

Partner opportunity: Device as a Service

A shift in the device market presents resellers with profitable new possibilities

What is DaaS?

Empowering staff with modern devices is one of the toughest challenges your customers face. Hardware is expensive, and keeping devices up to date and secure is an uphill climb.

Enter Device as a Service, also known as DaaS—a complete, flexible solution that offers customers software, hardware, managed services, and device lifecycle services all at once. It works like a mobile phone contract: instead of facing a large upfront cost, customers transition from a CAPEX expenditure to a more manageable OPEX spend, paying a predictable amount each month for access to the latest devices and support. At the end of the device lifecycle, they simply return the hardware and upgrade to more recent models.

The best part for customers? DaaS makes it easy for them to retire outdated tools, which means their IT departments no longer bear the heavy burden of device management. Instead, they’re free to refocus their valuable time elsewhere.

New market for resellers

DaaS presents a great opportunity for resellers to enter the device ecosystem and capitalize on its potential. You’ll offer customers a predictable, subscription-based infrastructure that meets their needs for on-demand delivery and service.

Now is a great time to start offering DaaS to your customers—the market is ready for a refresh. Microsoft announced Windows 7 will reach end of support in January 2020, at which point no more updates will be available. Help your customers avoid being exposed to risk by moving them to newer devices that are built to take full advantage of Windows 10 performance features. Additionally, organizations that use Windows 10 gain significant security benefits exclusive to modern devices.

But it’s not only added security and peace of mind that your customers will gain, they’ll also save money. The cost of a four-year-old PC now exceeds $2,300 in repairs and lost productivity.* In fact, a recent IDC survey indicates that within the next three years, 73 percent of organizations will choose an “as a service” solution for their device needs. By offering your customers DaaS today, you’ll help them move away from outdated legacy tools, turn CAPEX spend into affordable OPEX monthly payments, and establish a modern workplace where their employees can thrive.

Powerful partnership

As the trusted advisor to your customers, you’ll be the single point of contact for their entire IT estate, leaving you in an ideal position to cross-sell, upsell, and bundle services. SYNNEX can help you take advantage of these opportunities through expert guidance, always-on support, and the best selection of subscription-based hardware.

*Techaisle. “SMP PC Study.” 2018.

Why offer DaaS with SYNNEX?

Industry-leading margins, hardware selection, and support for resellers

Pricing and contracts

SYNNEX’s finance team has established easy-to-understand and simple-to-execute subscription agreements that span 2-5 years to complement any budget.

Breadth of selection

From premium devices like HP EliteBook x360 or Microsoft Surface Pro to entry devices like Surface Go or Lenovo V130, offer your customers the perfect device in the subscription model that meets their needs.

Upsell with CSP

DaaS provides an opportunity to upsell software and services, including Office 365, Microsoft 365, Azure, and third-party solutions. If you already resell with us through the Microsoft Cloud Solution Provider (CSP) program and SYNNEX CLOUDSolv, this is an ideal way to attach more value.

Always-on support

With SYNNEX, you’ll have access to our teams of experts, at almost any time of day. As one of the largest distributors in the industry, we have the resources and expertise to answer your questions and guide you through the customer lifecycle.

Simplify the IT equation for your customers

With SYNNEX, you’ll always have the best selection for subscription-based hardware

Surface, including Surface Pro with LTE Advanced

The most versatile, premium Microsoft devices—created for the modern workplace, with device options and price points to fit any customer’s needs

Premium Pro

Premium devices from HP, Lenovo, and Asus with impressive performance and form factors

Mainstream Pro

High-performing and durable devices from Lenovo, HP, Acer, and Asus that power business

Entry

Ultra-affordable devices for frontline workers from Acer, Lenovo, and HP

Specialty/Ruggedized

Specialized devices from HP and Panasonic, built for key vertical markets like healthcare and field workers

Why DaaS is great for customers

Modern solutions for modern problems

Predictable, affordable billing

Tech is a must-have for the workplace, but it’s a heavy operating expense. DaaS offers a more manageable alternative: predictable monthly expenses that make it easy to empower workers with best-in-class tools.

Simple deployment

Cloud-based services like Windows Autopilot, Microsoft Intune, and others work together to make deployment a cinch. Plus, it’s a partner-managed services revenue opportunity.

Scalable solutions

DaaS is a pay-as-you-grow model. Scale your devices, apps, and services as customer needs change.

Grow profits with Microsoft 365 powered devices

A complete device and productivity solution

DaaS with SYNNEX empowers businesses to unify the device procurement process with the way modern software is purchased. When you combine the latest devices with Microsoft 365, you help your customers safeguard their data, work better together, and get more done. And since it’s so easy with SYNNEX to keep software and hardware up to date, customers won’t see gaps in security or productivity.

Connect with our team today

Take advantage of the DaaS partner opportunity to establish recurring revenue streams for your business as you build deep and lasting relationships with customers.

Contact us today and we’ll help you build the right DaaS offerings for your practice. You’ll also get access to resources that will help you start the conversation with your customers, like our DaaS Partner Playbook and DaaS Solution Sheet.